Privacy Policy

Effective Date: 12/07/2025

1. Who We Are

This website is operated by Dave Smith Scaffolding, a UK-based scaffolding service provider.

We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you use our website or contact us via the form, we may collect the following personal data:

Full Name
Email Address
Phone Number
Any other personal information included in your message

We may also automatically collect certain technical data about your visit using analytics and cookies (see Section 6).

3. Why We Collect Your Data

We collect personal data in order to:

Respond to your enquiries
Provide scaffolding quotations or related services
Communicate regarding ongoing or potential projects
Improve the performance and security of our website
Monitor website usage through analytics tools

4. Legal Basis for Processing

We rely on the following legal bases:

Consent – When you submit information via the contact form
Legitimate interest – To respond to business enquiries and improve our site performance
Legal obligation – Where necessary to comply with legal or regulatory requirements

5. How We Store and Protect Your Data

Form submissions are securely emailed to [info@dsscaffolding.co.uk] using Brevo (our SMTP provider).
We only retain personal data for as long as necessary to fulfil the purpose it was collected for.
All access to data is restricted to authorised personnel only.
We take reasonable steps to protect data against loss, misuse, or unauthorised access.

6. Cookies and Analytics

Our website uses cookies to:

Track visitor behaviour via Google Analytics and Google Site Kit
Improve site speed and performance
Assist in spam prevention and site security

Cookies are small files stored on your device to help websites function more efficiently.

You may disable cookies via your browser settings; however, this may affect certain site functionality.

Cookie Consent Notice

To comply with UK GDPR, we recommend that users be given the option to accept or reject cookies on first visit.

We are in the process of implementing a cookie consent banner.

7. Email Communications

We use Brevo (Sendinblue) as a third-party SMTP provider to securely deliver form submissions to our email inbox.

No data is shared for marketing purposes unless explicitly agreed to.

8. Data Sharing

We do not sell or share your data with third parties for marketing.

We may share personal information with trusted service providers (e.g. website administrators, hosting providers, Brevo) only where necessary to deliver our services.

9. Your Data Rights (Under UK GDPR)

You have the right to:

Access the data we hold about you
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise any of these rights, please email us at info@dsscaffolding.co.uk.

10. Third-Party Services

Our site may contain embedded content (e.g. Google Maps, YouTube) or links to third-party services which may collect cookies or track usage independently.

We recommend you review their respective privacy policies.

11. Data Transfers Outside the UK

Data processed via Brevo, Google Analytics, and Site Kit may be stored or processed outside of the UK (including the EU and USA). These services comply with GDPR-equivalent safeguards and data transfer frameworks.

12. Contact & Complaints

If you have concerns about your data, please contact us at:

info@dsscaffolding.co.uk

You may also lodge a complaint with the UK Information Commissioner’s Office (ICO):

ico.org.uk/make-a-complaint/